How to use refund tickets in fortnite - If you have made the purchase of skins in Fortnite but now you regret this operation or have been charged money by mistake in Fortnite it is possible to make a refund. Therefore, we recommend you read this article in which you will learn How to return or refund skins in Fortnite? Very easy!
What is the Fortnite refund system?
The Fortnite refund system is an alternative that users of this video game have to submit a request through a refund form. This operation is based on a policy that can limit the process as it happens when requesting refunds when buying in games like Minecraft.
What is Epic Games' refund policy for?
The refund policy of Epic Games focuses on a set of specifications that the Epic company expresses to users who wish to make a refund. These specifications include conditions that must be met in order to approve or reject the refund process requested by the player.
How does Epic Games refund policy work?
Epic Games clarifies that their refund policy works only to return three items. In addition, it is essential that the return be made within a period of up to fourteen days from the date of purchase.
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Epic also specifies that the return of Battle Passes, “” Save the world ”mode items and game packs is not allowed. Some products such as virtual currencies and other consumables are identified as “Non-refundable”.
How to return or refund skins in Fortnite? Very easy!
If your child has spent money on Fortnite without your consent or you want to make a return or refund of skins for another reason, you must take into account the specifications of the refund policy of Epic Games. If you meet the company's guidelines, then you can take the following steps.
Request a refund
To request a refund of skins in Fortnite you must click on the option "Contact us" that you will find on the help page of the launcher or in the Epic Games store. This is the link to access the official Epic Games store.
Access your Epic Games account
Also, it is possible to make a refund request through your Epic Games account. To do this, log in with your account from the official website and select the "Menu" located in the upper right part of the interface. Find the "Transactions" option, select "Fortnite" and click on the "Refund" option.
Access the request from the game interface
Another way to request a refund is the main "Battle Royale" window. Enter the game and press the start button or select your profile icon in the upper right. Then, in the "Content of your account" section, locate the "Refund request" area.
There you will see all the refund restrictions and other guidelines that Epic Games enunciates. Click on "Submit request" to choose the skins you want to refund. Then, choose the reason for the refund and press the "Submit" button.
Fill out the refund form
You will see a new window with a form. There, you must select the skins, click on the option "Request a refund" and indicate the reason for the refund. Finally, press the "Submit" button for your request to be processed.
The refund process
The purchase of skins you made will be refunded through the payment method you used. In addition, you can agree with the company an alternative method. You should know that the refund processing time will depend on the payment method you have used.
Aspects to consider
Epic Games clarifies that the return of a refundable product will be viable only if you have not played for more than two hours and if it has not been more than fourteen days after the purchase. You can only request a maximum of three refunds on non-consumable items.
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Also, if you acquired skins for having won a Battle Pass, an event or challenge, you will not be able to refund them. It is also not allowed to refund those products that you have purchased with virtual currencies (V-Bucks). However, when the refund is processed you will only receive the equivalent payment in V-Bucks and you will not be able to convert the virtual currencies into real ones.